Privacy Policy
At Mobile City, we respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you interact with us at our store, on our website, or through other services. By engaging with Mobile City, you consent to the practices described in this policy.
1. Information We Collect
Personal Information
We may collect personal information when you contact us, make a purchase, or use our services. This information may include:
– Name
– Contact details (phone number, email address)
– Billing and shipping address
– Payment information (collected but not stored by Mobile City)
– Purchase history and preferences
Automatically Collected Information
When you use our online services, we may automatically collect certain information through cookies and similar technologies, such as:
– IP address
– Browser type and version
– Date and time of access
– Pages visited
2. How We Use Your Information
We use your information for the following purposes:
– To Process Orders: Manage and deliver products and services.
– Customer Support: Addressing questions, concerns, and requests for support.
– Marketing and Promotions: Sending information about promotions, special offers, and product updates (opt-out is available).
– Service Improvement: Analyzing interactions to enhance our products and services.
– Legal Compliance: Fulfilling legal obligations and preventing fraudulent activities.
3. Information Sharing
Mobile City does not sell, trade, or rent your personal information to third parties. However, we may share your data under specific circumstances:
– Service Providers: Trusted third parties who assist with payment processing, order delivery, and customer service. These partners are obligated to protect your data.
– Legal Requirements: Disclosure to comply with applicable laws, regulations, or legal processes.
– Business Changes: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
4. Data Security
We prioritize the protection of your personal information and use industry-standard measures to safeguard your data from unauthorized access, disclosure, or alteration. Although no system is completely secure, we regularly review and enhance our security practices to protect your data.
5. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy, including fulfilling orders, providing services, or complying with legal requirements. Afterward, we securely delete or anonymize the data.
6. Your Rights and Choices
Access and Update
You have the right to access, update, or correct your personal information at any time. Contact us if you need assistance with your data.
Opt-Out of Marketing
You may opt out of receiving marketing emails by following the unsubscribe link in promotional emails or contacting us directly.
Cookies and Tracking
You can manage cookies in your browser settings to control how your information is collected and tracked online.
7. Children’s Privacy
Mobile City does not knowingly collect personal information from children under 13. If you believe we have collected such data, please notify us, and we will take steps to delete it.
8. Changes to This Privacy Policy
Mobile City may update this Privacy Policy as necessary to reflect changes in our practices or legal obligations. Any updates will be posted in-store and online, and we encourage you to review this policy periodically.
9. Contact Us
If you have questions or concerns regarding our Privacy Policy or data practices, please contact us at:
Phone: 0346-9868086
Email: info.mobilecity@gmail.com
Address: Opposite Girls Degree College, Circular Road, Dera Ismail Khan, Pakistan
Thank you for trusting Mobile City with your personal information. We are committed to safeguarding your privacy and ensuring a secure and enjoyable shopping experience.